Privacy Policy

Jaax GmbH ("we," "us," or "our") takes the protection of your personal data very seriously. We treat your data confidentially and in accordance with applicable data protection law, in particular the revised Swiss Federal Act on Data Protection (revFADP). This policy explains what data we collect, how we use it, and what rights you have.

Data controller

The entity responsible for data processing on this website is:

Jaax GmbH
Ulrich-Röschstrasse 41
9500 Wil, Switzerland
Phone: +41 79 750 50 92
Email: info@jaax.ch
Commercial register number: CHE-177.818.510

Collection and storage of personal data

When you visit this website, we automatically collect certain information transmitted by your browser — IP address, browser type, operating system, referring page, and the date and time of access. This is used to keep the site secure and stable and to detect technical errors. It is not linked to other data sources unless you give explicit consent.

If you contact us — by email or a contact form — we store the personal data you provide (name, email address, phone number, and message content) to handle your request. This is based on our legitimate interest in responding to inquiries, or on contract performance where a contract is being pursued.

Use of cookies

This website uses cookies — small text files stored on your device. We distinguish between:

Essential cookies

Necessary for the site to function correctly (e.g. session handling). No consent is required for these.

Non-essential cookies

Used for analysing usage or displaying third-party content. These are only used with your prior consent, which you can grant or withdraw at any time. See our Cookie Settings page for details.

You can configure your browser to notify you when cookies are set and to allow them only case by case. Note that disabling cookies may limit the site's functionality.

Sharing of data

We do not generally share your personal data with third parties. Exceptions apply where required by law, or where we engage service providers (e.g. hosting) to process data on our behalf — these providers are bound by strict confidentiality and data-security obligations and may only process data on our instructions.

International data transfers

Where data is transferred outside Switzerland or the European Economic Area (e.g. via international cloud services), we ensure an adequate level of data protection — through adequacy decisions of the competent authorities, or by entering into Standard Contractual Clauses.

Your rights

• Right of access: request information on what data we hold about you.
• Right to rectification: request correction of inaccurate or incomplete data.
• Right to erasure: request deletion of your data, where no statutory retention obligation applies.
• Right to object: object to processing based on our legitimate interest.
• Right to withdraw consent: withdraw any consent you've given, at any time, with future effect.

To exercise any of these rights, contact us at the address above.

Supervisory authority

For questions or complaints regarding data protection, you may also contact the Federal Data Protection and Information Commissioner (FDPIC), Feldeggweg 1, 3003 Bern, Switzerland — www.edoeb.admin.ch.

Changes to this policy

We may update this Privacy Policy to reflect current legal requirements or changes to our services. The version published here is always the current one.